Business Systems Analyst
7 days ago
The Public Health Solutions team is seeking a skilled Salesforce Business Analyst to support the implementation of our Salesforce org. This role will coordinate with agency stakeholders to understand public health programs and map those processes to our current Salesforce environment.
About the RoleThis position is within the Office of Strategic Operations and Performance Management (SOPM) in the Office of the Chief Operating Officer (COO). The selected candidate will be an employee of Public Health Solutions, but the work will be supervised by DOHMH. This is a grant-funded position scheduled to end in November 2027.
Key Responsibilities- Coordinate across the Agency to help support the implementation of Salesforce for external engagement or performance management systems.
- Work with program stakeholders to develop specific and measurable programmatic data indicators for their new use-cases.
- Configure Salesforce in the sandbox including but not limited to flows, objects, fields, layouts, and community sites.
- Serve as one of the Salesforce administrators.
- Conduct research to identify and recommend improvements to streamline processes and enhance system functionality.
- At least 4 years of experience as a Salesforce administrator or analyst is required.
- Excellent communication (verbal & written) and interpersonal skills.
- Strong analytical skills and ability to manage and report complex information.
We offer a competitive salary range of $103,000 - $103,000 and a comprehensive benefits package including Medical, Dental and Vision, Flexible Spending Accounts and Commuter Benefits, Company Paid Life Insurance and Disability Coverage, 403(b) + employer matching and discretionary company contributions, College Savings Plan, Ongoing trainings and continuous opportunities for professional growth and development.
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