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Provider Credentialing Specialist
2 months ago
Recognized as a Healthiest Employer, Blue Cross Blue Shield of Arizona is dedicated to its mission of promoting health and simplifying healthcare access.
AZ Blue provides a comprehensive range of health insurance solutions tailored to meet the varied needs of individuals, families, and businesses of all sizes, while also offering resources to empower individuals in making informed health choices.
JOB PURPOSE
The Credentialing Coordinator is responsible for ensuring the precise and effective Credentialing and Recredentialing of providers within the Medicaid Business Segment, adhering to State, Federal, and NCQA standards.
ESSENTIAL QUALIFICATIONS
- Work Experience Requirements
- Minimum of 2 years in a healthcare environment
- Minimum of 2 years in provider credentialing
- Educational Requirements
- High School Diploma or GED in a relevant field
- Licensing Requirements
- N/A
- Certification Requirements
- N/A
- Preferred Work Experience
- 2 years in a healthcare setting, ideally in credentialing/recredentialing, with knowledge of national accreditation and regulatory standards
- Preferred Education
- Associate's Degree in a relevant field
- Preferred Licenses
- N/A
- Preferred Certifications
- Certified Provider Credentialing Specialist (CPCS)
- Ensure timely and accurate processing of credentialing and recredentialing for individual practitioners and organizations
- Organize Credentialing Committee meetings, including agenda preparation and documentation of minutes
- Identify and relay agenda items for the Credentialing Committee to the immediate supervisor
- Facilitate coordination with the Credentialing Verification Organization (CVO) and oversee the Work in Progress file
- Promptly address incoming files for processing
- Review and maintain all applications for accuracy and completeness
- Efficiently enter primary source verification data into the credentialing database
- Record credentialing decisions and dates in the credentialing database
- Generate and send approval letters to participating providers
- Identify and communicate any missing or incorrect information from provider applications
- Collaborate with Network Services and other internal departments on follow-up items necessary to complete the credentialing process
- Update Network Services and other internal departments regarding the status of provider and organizational credentialing
- Engage in ongoing cross-training activities
- Provide insights and suggestions for process enhancements and standardization practices
- Actively participate in team meetings, huddles, and one-on-one discussions
- Engage in team-building initiatives
- Perform additional duties as assigned
- This position requires a full-time commitment, defined as working at least 40 hours per week, with potential additional hours as needed to meet business demands
ESSENTIAL COMPETENCIES
- Job Skills
- Strong verbal and written communication abilities
- Maintains confidentiality in accordance with policy
- Effectively interacts with internal and external customers via phone and email
- Accurately processes information through oral communication
- Thoroughly reviews data and figures in both hard copy and electronic formats
- Efficiently analyzes data and resolves issues in a time-sensitive environment
- Quickly learns and retains new information and skills
- Effectively manages multiple tasks with varying priorities simultaneously
- Professional Competencies
- Critical thinking capabilities
- Strong attention to detail
- Excellent organizational skills
- Exceptional interpersonal skills, fostering trust with individuals at all levels
- Maintains composure while addressing concerns from internal and external customers
- Leadership Experience and Competencies
- N/A
- Preferred Job Skills
- Comprehensive understanding of managed care principles and physician practice operations, with knowledge of health plan credentialing preferred
- Preferred Professional Competencies
- N/A
- Preferred Leadership Experience and Competencies
- N/A
AZ Blue is committed to a diverse and inclusive workplace, ensuring equal opportunity in hiring and employment regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected group.