Sales and Membership Growth Specialist

4 days ago


Beverly, Massachusetts, United States Gold's Gym Full time
Job Description

About Gold's Gym SoCal:

We are a rapidly growing fitness powerhouse with over 600 locations worldwide, including six continents. Our journey to success is deeply rooted in our unique company culture, a blend of humility, dependability, and an entrepreneurial spirit, combined with boundless enthusiasm, collaboration, and creativity.

Job Summary:

We are seeking an hourly Fitness Consultant to help us provide world-class service to guests and members by utilizing in-depth knowledge of company products and programs.

Responsibilities:

  • Partner with the Membership Sales Manager (MSM) to deliver a best-in-class, member-centric experience that strengthens member relationships and builds retention.
  • Ensure members receive a friendly greeting/check-in and prompt attention to their needs.
  • Engage members with various fitness offerings, including personal training, group exercise classes, and digital content.
  • Maintain strong relationships with members and serve as a resource for their questions or concerns.
  • Provide a clean, friendly, well-maintained club to members and guests.
  • Tour potential members through the club and describe the facility, equipment, services, and amenities that directly tie back to their individual fitness needs and goals.
  • Ensure all guests are registered and entered into the system.
  • Communicate membership and fitness offers in a clear and concise manner using company-provided presentation tools.
  • Effectively and professionally sign up guests using company sales techniques and protocol.
  • Adhere to specific Membership Agreement Procedure when enrolling members and guests.
  • On-board new members successfully and assist with all member retention activities to drive club profitability.
  • Consistently achieve or exceed personal and team sales goals.

Requirements:

  • Ability to use sound business judgment and have strong analytical skills.
  • Effective communication and listening skills.
  • Strong leadership qualities coupled with excellent motivational, communication, and team-building skills.
  • College degree preferred.
  • Current CPR Certification required.
  • Bilingual preferred.

Benefits:

  • A competitive salary of $16.00 per hour.
  • Opportunities to grow within the company.
  • Free gym memberships and discounts.
  • John Hancock 401k.
  • Aflac supplemental insurances.
  • Dedication to our members' successes and goals.
  • Integrity which creates life-long relationships.
  • Pride in what we do and who we are.
  • Leadership development (ongoing).
  • Excellence in execution.

About Us:

Gold's Gym boasts a culture with unparalleled recognition, with an impressive 96% aided brand awareness.

Join Our Legacy:

We celebrate everyone and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.



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