Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at AmeriVet Services LLC. As a key member of our front office staff, you will be responsible for providing exceptional client service, handling phone calls, scheduling appointments, and maintaining accurate records.
Key Responsibilities:
- Provide outstanding client service, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.
- Schedule appointments, manage client records, and maintain accurate and up-to-date information.
- Handle cash and credit transactions, process payments, and maintain a clean and organized workspace.
- Assist with client communication, including sending reminders, notifications, and follow-up emails.
- Collaborate with veterinarians, technicians, and other staff members to ensure seamless communication and efficient workflow.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
- Ability to multitask, prioritize tasks, and maintain a high level of accuracy and attention to detail.
- Basic computer skills, including proficiency in Microsoft Office and practice management software.
- Ability to work in a fast-paced environment, with a strong commitment to providing exceptional client service.
What We Offer:
- A competitive salary range of $19-$22 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) matching program and generous paid time off.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment, with a team of dedicated professionals who share your passion for animal care and client service.
How to Apply:
If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications for this role.
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