IT Support Specialist
4 weeks ago
We are seeking a highly skilled Desktop Support Technician to join our team at Insight Global. As a Desktop Support Technician, you will be responsible for maintaining computer equipment and providing technical support to our clients.
Key Responsibilities:- Maintain computer equipment and resolve technical issues in a timely and efficient manner.
- Provide technical support to clients via phone, email, and in-person.
- Configure and install new hardware and software.
- Perform routine maintenance tasks to ensure optimal system performance.
- Collaborate with other technical teams to resolve complex technical issues.
- 4+ years of experience in a Desktop Support Technician role.
- 4+ years of experience supporting a Windows environment.
- 4+ years of experience with a ticketing system.
- Enterprise experience in a hospital environment.
- Covid-19 vaccine and booster.
- Flu shot or willingness to wear a mask during flu season.
- Valid driver's license.
- High school diploma or equivalent.
- Strong communication skills.
- A+, N+, S+, or CCNA certification.
- ServiceNow experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to our HR department.
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