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Senior Customer Service Leader

2 months ago

Baxter, United States Zips Car Wash Full time
Job Overview

Are you passionate about customer engagement and leadership? The position of Lead Customer Service Associate at Zips Car Wash offers an exciting opportunity to enhance customer experiences while guiding a dynamic team.

In this role, you will create a welcoming environment that encourages customers to enjoy the car cleaning process. Your leadership will play a crucial role in fostering a positive atmosphere where both customers and team members thrive.

Compensation: $17 per hour

Benefits for You:

  • Competitive Hourly Wage
  • Incentive and Commission Opportunities
  • DailyPay - Access your earnings daily
  • Flexible Scheduling with Morning and Evening Shifts
  • Tuition Assistance
  • Complimentary Car Washes

As a part of our enthusiastic team, you will have the chance to develop your career, gain invaluable experience, and maximize your earning potential. Our workplace is designed to be enjoyable, with friendly competitions and camaraderie that keep you motivated, regardless of the weather.

Key Responsibilities:

  • Greet and interact with customers in a friendly and inviting manner
  • Promote and sell our Unlimited Wash Club to enhance customer satisfaction
  • Safely guide vehicles into the wash area using clear hand signals
  • Ensure every customer enjoys a thorough and pleasant wash experience
  • Maintain the cleanliness and operational efficiency of the site
  • Handle keyholder duties, including opening and closing procedures

Essential Qualifications:

  • Must be at least 18 years old
  • Exhibit a positive and enthusiastic attitude
  • Preferred: Experience in the car wash industry
  • Preferred: Prior leadership experience
  • Ability to work flexible hours, including weekends and holidays