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Patient Insurance Coordinator

2 months ago

Salt Lake, Utah, United States Testsmarter Full time
Job Overview

The Insurance Verification Specialist plays a crucial role in ensuring that patient eligibility information is accurately obtained from various insurance providers. This position is essential for maintaining up-to-date records within the practice management system and fostering strong relationships with patients to gather necessary demographic and insurance details.

Key Responsibilities

• Conduct thorough verification of patient benefits prior to scheduled appointments.

• Maintain and update patient records efficiently.

• Complete necessary documentation for billing processes.

• Handle incoming inquiries from healthcare providers, patients, and insurance representatives regarding coverage details.

• Utilize online resources to research eligibility information across multiple insurance companies.

• Secure all required referrals and authorizations for medical procedures and services.

• Address patient inquiries and resolve issues promptly by leveraging appropriate resources.

• Perform additional tasks as directed by the Billing Manager.

Desired Qualifications

• Strong multi-tasking abilities.

• Excellent verbal and written communication skills.

• Attention to detail and accuracy.

• Strong organizational capabilities.

• Proficient in computer applications.

Compliance and Confidentiality

• Uphold patient and organizational confidentiality at all times.

• Operate within the limits of professional education, training, and expertise.

• Accurately document all company-related information, both physical and digital.

• Follow established protocols for information release.

• Stay informed about relevant federal and state healthcare regulations, including HIPAA compliance.

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