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Admissions Coordinator

2 months ago

Farmington, Missouri, United States Burrell Behavioral Health Full time
About the Role

We are seeking a highly skilled and compassionate Admissions Specialist to join our team at Burrell Behavioral Health. As an Admissions Specialist, you will play a critical role in managing the admissions process, ensuring a seamless and supportive experience for our clients.

Key Responsibilities
  • Respond promptly to new referrals, documenting thoroughly and maintaining accurate waiting lists per regulatory standards.
  • Foster positive relationships with referral sources, clients, and colleagues, ensuring effective communication and collaboration.
  • Ensure program census aligns with service models across various treatment settings, facilitating admissions screenings via phone or in-person.
  • Complete comprehensive admissions documentation in electronic medical records, coordinating insurance information and billing processes.
  • Exhibit exceptional customer service, creating a welcoming environment and providing administrative support to clinical staff as needed.
  • Prioritize tasks, manage multiple responsibilities, and meet deadlines, ensuring timely and efficient completion of tasks.
Requirements
  • High School Diploma or General Equivalency Diploma.
  • Excellent verbal and written communication skills, with the ability to establish rapport and create a welcoming atmosphere.
  • Able to prioritize tasks and manage multiple responsibilities while meeting deadlines.
  • Basic computer skills in Word & Excel, with knowledge of confidentiality laws related to treating mental health and substance use disorders.
  • Extensive knowledge of policies, procedures, and regulations relevant to the program, with attention to detail.
What We Offer
  • A comprehensive benefits package, including health, dental, vision, retirement, and life insurance.
  • Opportunities for career growth and professional development, with a supportive and collaborative work environment.
  • A commitment to diversity, equity, and inclusion, with a focus on promoting health equity and empowering local communities.