Sales and Support Associate

3 days ago


Las Cruces, New Mexico, United States Mass Markets Full time

Are you looking for a challenging and rewarding career in sales and support? As a Sales and Support Associate at Mass Markets, you will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise.

About the Opportunity

In this role, you will work closely with our sales team to identify opportunities to upsell products and services to customers. You will also be responsible for coordinating with other departments to resolve issues when needed.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Answer inbound calls and respond to customer inquiries
  • Upsell products and services to customers when opportunities arise
  • Coordinate with other departments to resolve issues when needed
  • Maintain accurate records of customer interactions

We are offering a competitive salary of $52,000 - $62,000 per year, depending on experience.


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