Client Services Analyst
1 week ago
**Job Summary**
We are seeking a highly skilled Client Services Analyst to join our team at National Indemnity Company. As a Client Services Analyst, you will be responsible for delivering exceptional customer service to agents, insureds, claimants, and other business partners.
**Key Responsibilities**
* Provide excellent customer service to agents, insureds, claimants, and other business partners for claim reporting and inquiries.
* Respond to level one and two inquiries via phone or email as permitted by Company guidelines.
* Participate in the testing of claim department computer applications and report errors in the software.
* Act as the first point of contact with agency and insured customers via telephone, email, or other communication, gathering necessary information to help provide answers to questions and solve problems with first-level technical support items.
**Requirements**
* Bachelor's degree in a related field or equivalent work experience.
* One to two or more years of work experience.
* Proficiency in basic math.
* Proficiency and understanding of basic computer skills and Microsoft Office products.
**What We Offer**
* A comprehensive benefits package, including health, vision, dental, life, and disability insurance, as well as a 401(k) with company match.
* 100% upfront tuition reimbursement to regular, full-time employees.
* A state-of-the-art, on-site gym and a robust wellness program.
* Low-cost downtown parking and numerous volunteer and networking opportunities with other emerging professionals.
**Why Join Us**
At National Indemnity Company, we offer unparalleled financial strength and stability, as well as a friendly and exciting work environment. We are committed to providing our employees with opportunities for growth and development, and we are proud to offer a comprehensive benefits package and a range of perks and rewards.
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