Customer Service Representative
5 hours ago
**Job Summary**
North Brothers Ford is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information on our products and services
- Work closely with our sales and service teams to ensure seamless customer experiences
- Manage and maintain accurate records of customer interactions
- Participate in ongoing training and development to stay up-to-date on industry trends and best practices
Requirements:
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a leading automotive dealership
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