Hotel Front Office Leader

3 weeks ago


Kenosha, Wisconsin, United States Gorman & Company Full time

The Stella Hotel & Ballroom is seeking a seasoned Hotel Front Office Leader to spearhead the front desk operations, ensuring exceptional guest experiences. This leadership role requires a strong focus on customer satisfaction, team management, and problem-solving skills.

As a key member of our team, you will oversee the daily activities of the front desk, including hiring, scheduling, and supervising Guest Services/Front Desk team members. You will also be responsible for maintaining accurate records, handling guest concerns, and collaborating with other departments to ensure seamless service delivery.

We offer a competitive salary range of $43,700 - $46,000 per year, along with a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending, and more. Our team values work-life balance, offering 18 days PTO and 9 paid holidays.

If you possess excellent leadership skills, a passion for delivering exceptional customer service, and experience working in a fast-paced hotel environment, we encourage you to apply. Your contributions will help drive our success as a top-rated workplace.


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