Auto Care Center Coach

As an Auto Care Center Coach at Walmart, you will be responsible for driving sales and financial performance in the Auto Care Center and service area. You will receive and stock merchandise, ensure effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels. You will also budget and forecast sales, assess economic trends and community needs, and ensure that sales and profit goals are achieved.

• Provide customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, and maintaining a safe shopping environment.
• Maintain the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging and organizing merchandise/supplies, and monitoring the Auto Care Center and automotive area for environmental, disposal, and OSHA compliance and ensuring customer safety and satisfaction.
• Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Provide supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
• Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

• Live our Values: Model the Walmart values to foster our culture, hold oneself and others accountable, and support Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability.
• Servant Leadership: Act as an altruistic servant leader and consistently demonstrate humility, self-awareness, honesty, and transparency.
• Embrace Change: Demonstrate curiosity and a growth mindset, foster an environment that supports learning, innovation, and intelligent risk-taking, and exhibit resilience in the face of setbacks.
• Digital Transformation & Change: Seek and implement continuous improvements and encourage the team to leverage new digital tools and ways of working.
• Deliver for the Customer: Deliver expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
• Strategic Thinking: Adopt a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
• Focus on our Associates: Identify, attract, and retain diverse and inclusive team members, build a high-performing team, and actively support diversity goal programs.
• Collaboration & Influence: Build strong and trusting relationships with team members and business partners, work collaboratively and cross-functionally to achieve objectives, and communicate with energy and positivity to motivate, influence, and inspire commitment and action.
• Talent Management: Create a discipline and focus around developing talent, promote an environment allowing everyone to bring their best selves to work, empower associates and partners to act in the best interest of the customer and company, and regularly recognize others' contributions and accomplishments.

Walmart offers competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $65,000.00-$80,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Sales Volume Category (SVC) (based on facility sales volume)

- Complex Structure (based on external factors that create challenges)

Minimum Qualifications:

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years experience in automotive service or service industry field.

1 year of supervisory experience.

Valid driver's license.

For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.

For facilities that sell only ammunition and have state-specific requirements, I acknowledge that the position for which I am applying may require a current state-issued Certificate of Eligibility.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications:

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Automotive Certification from Automotive Technical Institute, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience in automotive service or service industry-related field, Supervisory experience.

ASE Certification - Certification.

Primary Location:

800 Highway 64 E, Wynne, AR 72396-7414, United States of America.

About Walmart:

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer-By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity-unique styles, experiences, identities, abilities, ideas, and opinions-while being inclusive of all people.