Senior Product Operations Manager

5 days ago


San Diego, California, United States Futurhealth Full time
Job Title: Senior Product Operations Manager

We are seeking a highly skilled Senior Product Operations Manager to join our team at FuturHealth. As a key member of our Product team, you will be responsible for creating and implementing tools, systems, and processes that streamline our work and drive adoption and adherence.

Key Responsibilities:
  • Develop and manage systems to gather and synthesize product feedback effectively.
  • Implement tools to streamline how we intake and analyze product feedback.
  • Ensure that important issues are addressed promptly by tracking bugs and escalations within set service level agreements (SLAs).
  • Create clear reporting mechanisms that keep key stakeholders aligned and informed on progress.
  • Establish and maintain high-integrity commitment frameworks to help us stay on track with critical projects.
  • Facilitate the product planning cycle to align strategy, resource allocation, roadmap planning, and outcome measurement.
  • Oversee essential practices throughout the software development lifecycle, including launch processes, opportunity assessments, and product specifications.
Requirements:
  • 5+ years of experience in product operations or product management within B2C wellness companies.
  • Familiarity with tools like JIRA, Confluence, Google Workspace, and Productboard.
  • History of successfully leading projects from start to finish, resulting in significant operational improvements and measurable business impact.
  • A proactive, "roll up your sleeves" attitude that thrives in a hands-on environment.
What We Offer:
  • A comprehensive and generous total rewards package.
  • Health and Dental Insurance coverage.
  • Fully remote work policy.
  • Unlimited Paid time off.
  • Authentic startup exposure.
  • Enabling direct impact on our expanding venture.
  • Embracing a culture valuing autonomy and accountability, where success is result-driven.


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