Sales Associate

1 week ago

Pleasant Prairie, Wisconsin, United States Timberland Full time
Role Overview

As a Sales Associate at Timberland, you will be the face of the brand to our retail customers, responsible for creating a best-in-class customer experience in the store. You will engage with a diverse group of people, using your product, brand, and community knowledge to ensure each customer has a memorable positive experience. You will work as part of a team, prioritizing customer engagement while assisting in daily visual and operational store maintenance.

About Timberland

Timberland is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Founded in 1973, the brand is known for its original yellow boot designed for the harsh elements of New England. Today, Timberland offers a full range of footwear, apparel, and accessories for those who value purposeful style and share the brand's passion for enjoying and protecting nature.

Our Purpose

At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to making products responsibly, protecting the outdoors, and strengthening communities around the world. As a Sales Associate, you will be part of a purpose-led, performance-driven team, building productive relationships by providing products to adventurous doers, allowing them to step outside and move the world forward.

Responsibilities

  • Demonstrate a customer-first mindset by modeling selling behaviors with a passion for the brand, customer, and product.
  • Aware of and accountable to store and individual sales goals.
  • Exemplify an optimistic and energetic presence through team collaboration, building strong relationships with customers to maximize customer loyalty.
  • Provide exceptional service while educating customers on our product, our Brand Purpose, and community service involvement.
  • Maintain a positive attitude and be flexible to the changing needs of the customer and the business.
  • Ensure product is always available to the customer and represented in a compelling way, consistent with visual guidelines, in addition to ensuring the store is recovered and customer-ready each day.
  • Adhere to policies and procedures, standards, and practices, and company directives.
  • Comply with company safety, security, and shrink avoidance policies and programs.
  • Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
  • Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
What You Bring

  • Ability to work a flexible schedule to meet the needs of the business, requiring weekends, evenings, and holidays.
  • Ability to work with a team to exceed sales results and meet business goals.
  • Ability to genuinely and comfortably engage with a diverse group of customers.
  • Excellent verbal and nonverbal communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to deliver a high level of customer service in a retail environment.
Preferred Qualifications

  • Previous retail or service-oriented experience.
Physical Requirements

  • Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
  • Standing required for entire work shift.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Use ladders for visual merchandising, light adjustments, and window banner placement.
Free To Be, Inclusion & Diversity

At Timberland, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What's In It for You

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on 'Looking to Join VF?' to learn more.

Our Parent Company, VF Corporation

VF is one of the world's largest apparel, footwear, and accessories companies, connecting people to the lifestyles, activities, and experiences they cherish through our family of iconic outdoor, active, and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com

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