Warehouse Operations Manager
4 weeks ago
At Capstone Logistics, we are seeking a highly skilled Warehouse Operations Manager to oversee the daily operations of our distribution center. This is a unique opportunity to join a dynamic team and contribute to the success of our organization.
Responsibilities:
- Negotiate rates with common carrier representatives
- Manage day-to-day activities with associates, ensuring safety and productivity
- Train new hires and provide an environment that is team-centric
- Run portions of the business or an entire shift, as needed
- Ensure customer needs are met on a daily basis
- Document and resolve any customer service or associate issues daily
- Ensure all associates follow Capstone policies and work rules
- Hold weekly safety meetings and ensure associate participation
- Assist in managing Site and Departmental budget
- Schedule associate shifts based on customer requirements
- Interview, hire, and train new associates
- Supervise timely and accurate data entry for all services performed
- Complete daily closeout, including cash balancing, data upload, and payroll record administration
Requirements:
- 2 years of supervisory/leadership experience in an industrial setting
- Proven experience in providing high levels of customer service to internal and external customers
- Ability to train, coach, and mentor warehouse associates
- Excellent interpersonal and communication skills
- Ability to simultaneously perform multiple tasks
- Ability to solve problems and make effective decisions in a fast-paced environment
- Ability to manage budgets and prepare related management reports
- Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
About Capstone Logistics:
Capstone Logistics is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more.
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