Patient Care Coordinator

4 weeks ago


Bryn Mawr, United States Prelude Fertility Full time
Patient Care Coordinator

Prelude Fertility is seeking a highly skilled and compassionate Patient Care Coordinator to join our team in the Bryn Mawr clinic. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and support to our patients throughout their fertility journey.

Key Responsibilities:
  • Provide accurate and timely information to patients regarding their treatment plans, appointments, and test results.
  • Coordinate patient care from initial contact to scheduling all necessary appointments and ensuring that patients are prepared for their procedures.
  • Collaborate with the clinical team to ensure that patient records are complete and up-to-date, and that all necessary tests are completed.
  • Facilitate and schedule financial consultations and appointments with other consultants as dictated by physician orders.
  • Consult with patients to discuss cycle plans and create anticipated calendars, following established treatment protocols.
  • Participate in clinical staff meetings to provide feedback and recommendations for improvements to clinic management.
Requirements:
  • High School Diploma or equivalent required, Bachelor's degree preferred.
  • One year of medical-administrative office experience required.
  • Women's health or fertility experience preferred.
  • Experience with Electronic Medical Record (EMR) system strongly preferred.
Benefits:
  • FREE employee-only coverage option for medical, dental, and vision plans, plus FREE basic life insurance, EAP, and long-term disability insurance.
  • Adoption assistance and fertility benefits.
  • Maternity and paternity/partner paid leave.
  • 401k with generous match.
  • 11 Company-paid holidays (includes 1 floating holiday).
  • PTO starting at 18 days/year.
  • Family member recognition program.
  • Continuing education/professional development reimbursement and time off.
  • Family member referral program.


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