Client Travel Specialist

1 month ago


New Orleans, Louisiana, United States HHH Affiliates Full time
Position Overview

The Remote Resort and Cruise Travel Consultant will play a crucial role in crafting, organizing, and managing travel packages for our esteemed clients. This individual will engage closely with clients to grasp their travel desires, offering expert guidance on various destinations and ensuring a smooth travel journey.


Key Responsibilities:

  • Client Engagement: Interact with clients to comprehend their travel preferences, budget constraints, and expectations for their resort and cruise adventures.
  • Travel Design: Investigate and propose resort and cruise locations, itineraries, and activities that resonate with clients' interests.
  • Booking Management: Oversee all facets of reservations, including flights, accommodations, transportation, and excursions, ensuring precision and efficiency.
  • Exceptional Service: Deliver outstanding customer service throughout the travel planning process, addressing client inquiries and resolving any challenges that may arise.
  • Vendor Partnerships: Cultivate and maintain relationships with resort and cruise providers to secure optimal rates and exclusive deals for clients.
  • Travel Documentation: Create and distribute comprehensive travel itineraries, including essential information such as booking confirmations, travel tips, and highlights of the destination.
  • Client Follow-Up: Reach out to clients during and after their trips to ensure satisfaction and collect feedback for ongoing improvement.
  • Marketing Collaboration: Work alongside the marketing team to develop engaging content and promotional materials aimed at attracting new clients.

Qualifications
  • Experience in travel coordination, travel agency roles, or similar positions is preferred but not mandatory.
  • Thorough understanding of resort and cruise destinations, including current travel trends and industry insights.
  • Excellent organizational and multitasking skills.
  • Strong communication and interpersonal abilities.
  • Capability to work independently and manage time effectively.
  • Attention to detail with a customer-centric approach.
  • Adaptability to evolving client needs and travel industry changes.

Benefits
  • Fully remote position, allowing you to work from any location.
  • Flexible working hours and a supportive remote work environment.
  • Opportunities for professional growth and training.
  • Travel discounts and additional perks.
  • A collaborative and encouraging team culture.


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