Part Time Retail Store Associate

2 days ago


Newark, Delaware, United States 5.11 Tactical Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 5.11 Tactical. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, building strong relationships with our customers, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive and personalized experience for every customer.
  • Maintain expert knowledge of our products and services, making recommendations to customers and driving sales growth.
  • Recover and replenish products on the sales floor, ensuring a visually appealing and well-organized store environment.
  • Process merchandise shipments efficiently, ensuring accurate and timely receipt of inventory.
  • Provide a seamless and satisfying cash wrap experience, handling customer transactions and resolving any issues that may arise.
  • Assist with housekeeping duties, maintaining a clean and professional store environment.
  • Execute alteration fitting and customization orders, as required.

Requirements:

  • Demonstrate a positive and friendly attitude, engaging with customers and building strong relationships.
  • Strong computer skills, including MS Office Suite and the ability to operate a retail POS system.
  • Possess a desire to become an expert about our products and educate customers on their features and benefits.
  • Exhibit comfort with contacting customers after the sale to build relationships and drive sales growth.
  • Schedule flexibility, including evenings and weekends.

Our Values:

At 5.11 Tactical, we embody a high-energy culture built on our values of Service, Unity, Impact, and Tenacity. We take pride in serving those who serve and people of all walks of life, championing the needs of our consumer, and empowering each other to reach new heights.

Why Join Our Team:

As a Retail Sales Associate at 5.11 Tactical, you will have the opportunity to work with a dynamic and passionate team, driving sales growth and delivering exceptional customer experiences. You will be empowered to take ownership of your role, making recommendations and driving sales growth, while building strong relationships with our customers.



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