Retail Sales Associate
4 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 5.11 Tactical. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, building relationships with customers, and achieving sales goals.
Key Responsibilities:
- Provide exceptional customer service and build relationships with customers
- Maintain expert knowledge of products and services offered
- Recover and replenish products on sales floor according to brand presentation standards
- Process merchandise shipments effectively
- Provide an efficient and satisfying cash wrap experience
- Assist in housekeeping duties to maintain a neat, clean, and professional store experience
- Execute alteration fitting and customization orders (in selected stores only)
Requirements:
- Demonstrate a positive and friendly attitude
- Strong computer skills – MS Office Suite and ability to operate a retail POS system
- Possess a desire to become an expert about products and educate customers
- Exhibit comfort with contacting customers after the sale to build relationships
- Schedule flexibility to include evenings and weekends
Our Values:
At 5.11, we embrace a high-energy culture built upon our values of Service, Unity, Impact, and Tenacity. We are committed to delivering exceptional customer service and building strong relationships with our customers.
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