Member Experience Specialist
4 days ago
We are seeking a highly motivated Member Services Representative to join our team at Crunch Fitness in Olathe. As the face of our operation, you will be responsible for providing exceptional customer service, scheduling member services, and ensuring a clean and organized work environment.
Key Responsibilities
* Greet members and guests with a smile and wish them well as they exit the club* Check in all members and guests in accordance with company procedures* Facilitate any messages on club software at member check-in* Answer phones in a courteous, helpful, and professional manner* Communicate special events to members and guests* Maintain an atmosphere that makes members feel welcome* Facilitate all member requests or forward to a manager* Sell retail products* Schedule member services: tanning, hydro-massage, etc.* Facilitate payment of member services in accordance with company procedures* Know club facility, services, and schedules* Maintain a clean and organized work area* Assist in all projects as delegated by club management* Follow all policies and procedures in the Team Member Handbook
Requirements
* Obtain or maintain a valid Child/Infant CPR Certification* Experience working with children* Certifications, as local/state laws require* Lifting 10 lbs. on occasion* Standing, bending, and squatting frequently* Climbing and hanging decorations when needed* High school diploma or equivalent required* At least 18 years old* Eligible to work in the United States
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Games Floor Experience Specialist
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Club Experience Specialist
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Customer Experience Specialist
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Member Support Specialist
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Store Experience Specialist
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Restaurant Team Member Representative
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Representative
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