Retail Sales Specialist

4 weeks ago


San Jose, California, United States Razer Full time

At Razer, you will embark on a global journey to transform the gaming experience. Razer is dedicated to excellence, providing you with the chance to make a significant impact while collaborating with a diverse team across five continents. Razer also offers a vibrant workplace culture, ensuring you enjoy a unique, gamer-focused #LifeAtRazer experience that fosters both personal and professional growth.

Key Responsibilities:

The RazerStore Sales Associate serves as the initial point of contact for customers entering the store. They take pride in representing the Razer brand and have a genuine passion for assisting customers with their Razer products. Building enduring relationships with customers and enhancing their connection to the Razer brand is their primary focus.
Core duties include:

  • Provide outstanding customer service by welcoming, assisting, and recommending products.
  • Boost sales through effective demonstrations, upselling, and cross-selling techniques.
  • Achieve and surpass sales goals and performance indicators.
  • Ensure the store is clean, organized, and visually appealing.
  • Stay informed about product knowledge, industry trends, and promotional offers.
  • Address inquiries, complaints, and returns with efficiency.
  • Work collaboratively with the team to meet store objectives and foster a positive work atmosphere.
  • Assist customers with product selection, provide detailed information, and showcase products effectively.
  • Operate the cash register and accurately process transactions.
  • Maintain flexible availability, including evenings, weekends, and holidays.
  • Enforce company policies and undertake additional assigned responsibilities.
  • Perform other related tasks as needed.
Qualifications:

To excel in this role, candidates must successfully fulfill each essential duty. The qualifications listed below represent the necessary knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • High school diploma or equivalent is required.
  • A minimum of 1 year of retail sales experience, preferably in a gaming or electronics environment.
  • Strong communication, interpersonal, and customer service abilities.
  • Capability to multitask and thrive in a fast-paced setting while remaining attentive to customers.
  • Basic math and computer proficiency.
  • Understanding of basic POS systems and cash handling procedures.
  • A passion for gaming and familiarity with gaming products.
  • Self-driven with a strong desire to meet and exceed sales objectives.
  • Excellent problem-solving skills and meticulous attention to detail.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
Benefits:

Medical, Dental, Vision
• Pet Benefits
• FSA, HSA, and Legal Coverage
• Commuter Benefits
• Vacation / Sick Leave
• 401K
• Sabbatical Leave
• Accident Insurance
• Paid Parental Leave
• Life and AD&D Insurance
• 13 Observed Holidays
• Long-Term and Short-Term Disability
• Razer Store Discounts/Razer Gold Allowance
• Financial Well-Being Program
• Referral Program

Salary Range:
$41, $68,920.00
Disclaimer: Exact compensation may vary based on skills, experience, and location.

Are you ready to take on the challenge?

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