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Automotive Service Technician
2 months ago
The General Service Technician position is a full-time or part-time hourly role based on the needs of the business. As a General Service Technician at Monro Auto Service and Tire Centers, you will be responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.
Key Responsibilities- Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
- Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
- Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, and filter replacements, etc.), battery testing, and installations.
- Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
- Assist in inventory management to include pulling tires and parts, unloading, and stocking inventory.
- Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
- Consistently perform services in accordance with Monro's safety standards, including but not limited to Monro's Wheel Torque, Oil safety, and compliance procedures.
- Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
- Understand and adhere to company policies and procedures, Governmental standards, including environmental codes, and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
- Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines, including but not limited to lifts, welders, brake lathes, etc.
- Ability to work effectively in a fast-paced environment.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Basic computer skills and ability to learn new software.
- Ability to lift up to 50 pounds and stand for long periods.
