Custom Framing Solutions Specialist
1 week ago
We are seeking a highly skilled and experienced Custom Framing Solutions Specialist to join our team. As a key member of our store team, you will be responsible for delivering exceptional customer service while providing custom framing solutions to our customers.
Job SummaryThe Custom Framing Solutions Specialist will be responsible for:
- Adhering to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Embracing and executing personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
- Delivering sales and production results.
- Acknowledging customers, helping locate products, and providing solutions.
- Engaging customers on benefits of Rewards and completing enrollments.
- Educating customers on Voice of Customer (VOC) survey.
- Assisting with Omni-channel processes.
To be successful in this role, you will need:
- Basic computer skills and basic measuring skills.
- Ability to operate the framing equipment and glass cutter.
- Retail experience.
- Experience selling products and/or services to customers.
This is a full-time position working in a public retail store setting. You will be required to stand for long periods, move throughout the store, and lift heavy boxes and frames. Some stock rooms may not be climate-controlled, and some outdoor work may be required.
Salary InformationThe estimated salary for this position is $16.50-$19.40 per hour, based on location and experience.
About UsMichaels is a leading creative destination in North America, operating over 1,290 stores in 49 states and Canada, and online at Michaels.com and Michaels.ca. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.
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