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Automotive Service Consultant
2 months ago
Chapman Automotive Group is seeking a skilled Automotive Service Consultant to enhance our team. As a pivotal member of our service department, you will play a crucial role in guiding our customers through their vehicle maintenance journey, ensuring their cars remain in optimal condition.
What We Provide:
- Competitive commission structure with unlimited earning potential
- A workplace culture that promotes ongoing professional growth and training
- Be part of a collaborative and supportive team environment
- Comprehensive medical, dental, and vision insurance options
- Life insurance and disability benefits
- Generous paid time off and holiday compensation
- Contributions to a 401(k) retirement savings plan
- Discounts for employees and their families on vehicle purchases and services
- Access to an employee assistance program and community service opportunities
Key Responsibilities:
- Manage customer appointments efficiently, ensuring a smooth service experience
- Assess vehicle requirements based on customer input, inspection, and mileage
- Create detailed repair orders for clients, providing clear cost and time estimates
- Maintain regular communication with technicians and parts staff to ensure timely service
- Follow up with customers regarding their vehicle status and satisfaction with services rendered
Qualifications and Experience:
- Prior experience as an automotive service advisor is essential
- Exceptional interpersonal and customer service abilities, both face-to-face and via phone
- Strong organizational and time management skills
- Proven track record of meeting sales objectives
- Possession of a valid driver's license with a clean driving record
- Successful completion of a pre-employment background check and drug screening
Work Environment:
The service department operates during standard business hours, and applicants should be available to work during these times. This position requires both indoor and outdoor work in the service area.
Application Process:
If you believe you would be an excellent addition to our team, we encourage you to submit your resume for consideration. We will review applications and reach out to qualified candidates for further steps.
