Customer Experience Representative

6 days ago


Skokie, Illinois, United States Little Words Project Full time
About the Role

We are looking for a dynamic Sales Associate to join our team at the Little Words Project's Old Orchard location. As a Sales Associate, you will be responsible for creating an exceptional customer experience, sharing our brand story, and driving sales growth.

Key Responsibilities
  • Sales Floor Management: Maintain a clean and organized sales floor, with attention to visual displays and product presentation.
  • Customer Engagement: Engage with customers, providing personalized recommendations and answering questions confidently.
  • Beading Table Assistant: Assist customers at the bead-your-own bracelet table by tying their bracelets.
Requirements
  • Customer Service Focus: Proven experience in providing excellent customer service in a retail environment.
  • Retail Experience: Prior retail experience is preferred but not required.
  • Problem-Solving: Strong problem-solving skills to handle customer inquiries and issues efficiently.

Estimated salary: $45,000 - $60,000 per year, depending on experience.



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