Current jobs related to Patient Communication Coordinator - Kansas City, Missouri - Children's Mercy

  • Patient Outreach Coordinator

    4 weeks ago

    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Patient Outreach Volunteer at KC CARE Health Center.Key Responsibilities:Identify patients who require medical appointments at KC CARE and prioritize them with the Manager of Care Coordination and Director of Population Health.Utilize spreadsheets to track...

  • Communications Coordinator

    3 days ago

    Kansas City, Missouri, United States United Projects Ltd Full time

    Job DescriptionWe are seeking a skilled Communications Assistant to support our communications department in executing various strategies aimed at enhancing our brand's visibility and engaging our audience.Key Responsibilities:Develop and implement communication strategies and campaigns to promote our brand and engage our audience.Create, edit, and proofread...

  • Community Outreach Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Boys and Girls Clubs of Greater Kansas City Full time

    Community Outreach CoordinatorWe are seeking a highly motivated and experienced Community Outreach Coordinator to lead our Youth Police Initiative (YPI) program. As a key member of our team, you will be responsible for recruiting, engaging, and facilitating sessions with local youth, fostering positive relationships between law enforcement and young...

  • Patient Services Coordinator

    2 weeks ago

    Kansas City, Missouri, United States American Oncology Management Company Full time

    Job Title: Patient Services SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at American Oncology Management Company. As a Patient Services Specialist, you will be responsible for providing exceptional customer service to our patients, ensuring their needs are met, and providing a positive...

  • Community Outreach Coordinator

    3 weeks ago

    Kansas City, Missouri, United States Beacon Mental Health Full time

    Job Title: Drop-In Center Coordinator Job Summary: Beacon Mental Health is seeking a highly motivated and organized individual to fill the role of Drop-In Center Coordinator. This is a 20 hour per week part-time position that requires a strong commitment to providing support and services to individuals in need. Key Responsibilities: * Plan and coordinate...

  • Patient Service Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Select Physical Therapy Full time

    Job Title: Patient Service SpecialistJob Summary:We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and support to our patients and staff.Key Responsibilities:Greet and register new...

  • Patient Care Resource Coordinator

    2 weeks ago

    Kansas City, Missouri, United States FRESENIUS MEDICAL CENTER Full time

    Patient Care Resource NavigatorJob Summary:We are seeking a highly motivated and detail-oriented Patient Care Resource Navigator to join our team at Fresenius Medical Care North America. As a key member of our team, you will play a critical role in exploring, recommending, and coordinating community resources and social services programs for kidney dialysis...

  • Patient Administration Coordinator

    1 week ago

    Kansas City, Missouri, United States ZOLL Medical Full time

    Job SummaryAs a Patient Administration Coordinator at ZOLL Medical, you will play a critical role in ensuring the continuity of provision of our medical devices to patients in need. This field-based position requires a high level of clinical acumen and knowledge of our products to determine the best path forward for patient care.Key ResponsibilitiesVisit...

  • Community Outreach Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Boys And Girls Clubs Of Greater Kansas City Full time

    Job SummaryWe are seeking a highly motivated and experienced Community Outreach Coordinator to lead our Youth Police Initiative (YPI) program in Kansas City. The successful candidate will be responsible for recruiting, engaging, and facilitating sessions with local youth, fostering positive relationships between law enforcement and young people.Key...

  • Nurse Care Coordinator

    1 month ago

    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job Title: Nurse Care CoordinatorAt KC CARE Health Center, we are seeking a highly skilled and compassionate Nurse Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in coordinating patient care services to ensure high-quality, comprehensive healthcare delivery.Job Summary:The Nurse Care Coordinator will...

  • Community Outreach Coordinator

    1 week ago

    Kansas City, Missouri, United States Boys and Girls Clubs of Greater Kansas City Full time

    Program Overview:The Boys & Girls Clubs of Greater Kansas City is seeking a skilled Community Outreach Coordinator to lead the recruitment, engagement, and facilitation of our Youth Police Initiative (YPI).This 16-week program aims to empower teens aged 12 to 18 through engaging sessions that foster personal growth and community connection.The ideal...

  • Community Outreach Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Boys And Girls Clubs Of Greater Kansas City Full time

    Job SummaryWe are seeking a highly motivated and organized Community Outreach/YPI Assistant to support the execution of our Youth Police Initiative (YPI) program.Key ResponsibilitiesSupport the Community Outreach/YPI Coordinator in implementing program activities and managing logistics for each session.Facilitate community engagement initiatives aimed at...

  • Community Health Worker

    1 week ago

    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly motivated Community Health Worker to join our team at KC CARE Health Center. As a Community Health Worker, you will play a vital role in supporting and coaching at-risk patients to manage their own health and navigate the healthcare and social service systems.Key ResponsibilitiesUse motivational interviewing to work with...

  • Program Coordinator Community Health Worker

    2 weeks ago

    Kansas City, Missouri, United States Metropolitan Community College Full time

    Job Title: Community Health Worker Program CoordinatorMetropolitan Community College is seeking a highly skilled Community Health Worker Program Coordinator to join our team. As a key member of our community health team, you will be responsible for coordinating and implementing community health programs, services, and initiatives that promote health and...

  • Nurse Care Coordinator

    4 days ago

    Kansas City, Missouri, United States North Kansas City Hospital Full time

    Job Summary: We are seeking a skilled Nurse Care Coordinator to provide competent care to patients and families on assigned units at North Kansas City Hospital. This role requires a strong nursing background and excellent communication skills to coordinate patient care and collaborate with interdisciplinary teams.Key Responsibilities:- Provide holistic care...

  • Community Prevention Specialist

    3 weeks ago

    Kansas City, Missouri, United States Beacon Mental Health Full time

    Job SummaryWe are seeking a highly motivated and experienced Prevention Specialist to join our team at Beacon Mental Health. The successful candidate will be responsible for coordinating evidence-based youth substance use prevention and mental wellness strategies with area school districts and community prevention coalitions.Key ResponsibilitiesCoordinate...

  • Medical Assistant

    1 week ago

    Kansas City, Missouri, United States The University of Kansas Health System Full time

    Job SummaryThe Medical Assistant - Patient Care Coordinator is responsible for ensuring the efficient flow of patients through the healthcare setting by facilitating examination and treatment in a culturally sensitive manner with exceptional customer service. This role contributes to patient care by preparing patients for visits, performing limited...

  • Patient Service Coordinator

    1 week ago

    Kansas City, Missouri, United States Select Physical Therapy Full time

    Job SummaryWe are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesGreet new and existing patients, register new patients, and provide...

  • Patient Access Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job Title: Patient Access Representative Job Summary: Saint Luke's Health System is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for conducting professional patient interviews, obtaining demographic, financial, and biographical information. Key Responsibilities: * Understands...

  • Patient Access Coordinator

    2 weeks ago

    Kansas City, Missouri, United States Saint Luke's Health System Full time

    Job Title: Patient Access RepresentativeJob Summary:Saint Luke's Health System is seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, obtaining necessary demographic and financial information, and verifying insurance...

Patient Communication Coordinator

2 months ago

Kansas City, Missouri, United States Children's Mercy Full time

Position Overview

Work Schedule:

Three 12-hour shifts per week

Limited Weekend Duties on Friday/Saturday

Holiday Duty Rotation

The Transfer Center serves as the primary contact point for all direct admissions, consultations, and transport requests. Certified EMTs, Paramedics, LPNs, and CNAs, recognized by the International Association of Medical Transport Communication Specialists (IAMTCS), operate within the Transfer Center to provide essential services to our internal staff while also acting as the initial contact for external referral providers. The Communication Specialists manage approximately 2500 phone and radio communications daily, which include requests for direct admissions, referrals to the Emergency Department, neonatal/pediatric transport team requests, consultations with subspecialists, and various other responsibilities.

The Transfer Center is the hub of the Children's Mercy Critical Care Transport Team, one of the busiest neonatal/pediatric specialty teams in the nation for over a decade. Certified Flight Communicators (CFC) handle the initial requests for our team, facilitating communication between the referral provider and the appropriate medical control physician at Children's Mercy. They are responsible for dispatching the team via jet, turbo prop airplane, helicopter, or ground ambulance, notifying pilots, conducting weather checks, and maintaining GPS tracking and continuous communication throughout the transport process. The dedicated staff of the Transfer Center provides ongoing support and resources to ensure the safety of our Critical Care Transport teams across all modes of transport and missions.

This role involves assisting community providers and internal physicians with urgent and non-urgent requests for specialty consultations, inpatient admissions, Emergency Department referrals, and dispatching the CMH Critical Care Transport team. The position also includes accepting patients into the Emergency Department on behalf of the attending physician, tracking and coordinating ground and flight communications, and supporting the transport team during missions. Collaboration and teamwork are essential in this role.

At Children's Mercy, we are dedicated to fostering an inclusive environment where everyone feels welcome. A successful candidate will align with our commitment to creating a workplace that reflects the community we serve, upholding our core values of kindness, curiosity, inclusion, teamwork, and integrity.

Furthermore, we prioritize transparency with all potential candidates. To ensure the safety of our patients, families, and staff, the seasonal influenza and COVID-19 vaccinations are mandatory for all employees. New hires must be prepared to receive vaccinations if found non-immune to measles, mumps, rubella (MMR), and chicken pox (varicella), as well as provide evidence of tetanus, diphtheria, and acellular pertussis (Tdap) vaccination since 2005. If you are selected as a finalist for this position and have concerns regarding these vaccinations, medical and/or religious exemptions can be discussed with Human Resources.

Key Responsibilities

  • Triage and process all urgent and non-urgent requests from providers for transports, direct admissions, Emergency Department referrals, and consultations.
  • Implement quality improvement measures and lean standard work to enhance communication regarding patient care.
  • Engage in continuing education and professional development to broaden knowledge, improve role performance, and enhance patient placement and throughput.

Required Qualifications

  • High School diploma or equivalent, with 1-2 years of experience; 1 year of clinical experience preferred.
  • Associate's Degree preferred.
  • One of the following certifications is required: Licensed Emergency Med Tech MO, Licensed Emergency Med Tech KS, Licensed Paramedic KS, Licensed Paramedic MO, Certified Nurse Aide MO, Certified Nurse Aide KS, Licensed Practical Nurse KS, Licensed Practical Nurse MO, LPN Multistate License, or LPN Multistate License Kansas required upon hire.
  • OR Professional Certified Nursing Assistant (CNA) required upon hire.
  • CFC (Certified Flight Communicator) certification per IAMTCS is preferred.

Benefits at Children's Mercy

The benefits offered at Children's Mercy are among the many reasons we are recognized as one of the best workplaces in Kansas City. Our plans are designed to meet the evolving needs of our employees and their families.

Need assistance in finding the right position?