Front Desk Support Associate

6 days ago


Staten Island, New York, United States H&R Block Full time
Job Title: Front Desk Support Associate

Job Summary:
H&R Block is a leading provider of tax preparation and financial services. We are seeking a highly skilled and detail-oriented individual to join our team as a Front Desk Support Associate. This role is responsible for providing exceptional customer service, coordinating with tax professionals, and maintaining a clean and organized workspace.

Responsibilities:
* Answering phone calls and greeting clients in a personalized and welcoming manner
* Coordinating with tax professionals to match clients with the right expertise
* Scheduling client appointments and ensuring seamless service delivery
* Maintaining a clean and organized workspace with colleagues

Requirements:
* 1-2 years of experience in a customer-facing role
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office applications

Salary Range:
The estimated salary for this position is around $50,000-$70,000 per year, depending on location and experience.
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