Slot Operations Support Specialist

1 week ago


Bensalem, Pennsylvania, United States Parx Casino Full time
About the Position:

Casino Floor Agents serve as the face of Parx Casino, providing personalized service to guests and contributing to a seamless and enjoyable experience.

Main Responsibilities:
  • Proactively engage with guests, offering assistance and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on slot games, promotions, and Company policies.
  • Effectively manage cash handling and banking responsibilities, ensuring accuracy and security.
  • Foster a collaborative environment, working closely with colleagues to achieve common goals.
  • Develop and maintain relationships with guests, encouraging loyalty and retention.
Requirements:
  1. High School Diploma or equivalent required.
  2. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  3. Basic math and problem-solving skills, with attention to detail and accuracy.
  4. Ability to work a flexible schedule, including evenings, weekends, and holidays.
  5. Knowledge of federal, state, and local regulations related to slot operations.
Salary and Benefits:

Our compensation package includes a salary range of $55,000 - $70,000 per year, based on experience, plus benefits like medical/dental/vision, paid time off, and opportunities for professional growth and development.



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