Technical Sales and Support Specialist Lead

2 weeks ago


Bensalem, Pennsylvania, United States Wellspring Wireless Inc Full time
About the Role

We are seeking a skilled Technical Services and Sales Support Specialist to join our team at H2O Degree, a leading manufacturer of wireless electronic water meters and energy conservation products. As a key member of our inside team, you will be responsible for determining customer requirements, generating quotes, and providing exceptional customer service.

Main Responsibilities:
  1. Determine customer needs and preferences to suggest suitable products and solutions.
  2. Process and deliver quotes, specifications, and technical drawings efficiently.
  3. Collaborate with the sales team and manufacturer representatives to ensure seamless support.
  4. Assist in resolving supplier issues and provide technical knowledge.
  5. Analyze product solutions and services to drive business growth.
What We Are Looking For:
  • 2-4 years of experience in a similar role.
  • Strong understanding of plumbing, electrical, and HVAC systems.
  • Proven customer service skills and ability to work with various stakeholders.
  • Familiarity with Microsoft Office and quoting software.
  • Excellent analytical and problem-solving skills.
Compensation Package:

The estimated annual salary for this role is between $50,000.00 and $80,000.00.



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