Customer Service Ambassador

1 week ago


Lutz, Florida, United States Chick-fil-A Full time

At Chick-fil-A, we're not just a fast-food chain - we're a community-driven organization that's passionate about serving others. Our Front of House Team Members are the face of our brand, providing exceptional dining experiences for every guest who walks through our doors.

About the Role

This is more than just a job; it's an opportunity to grow and develop as a professional while making a positive impact on the lives of others. As a Front of House Team Member, you'll be responsible for creating a warm and welcoming atmosphere, ensuring all guests receive signature Chick-fil-A service and food.

  • Full-time and Part-time positions available

We offer:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay ($12-$15 per hour)
Responsibilities

As a Front of House Team Member, you'll be responsible for:

  • Providing contagious smiles and maintaining eye contact with guests
  • Talking enthusiastically and making emotional connections with customers
  • Honoring and encouraging others to follow the vision and values of the restaurant
  • Multitasking quickly and thoroughly
  • Being team-oriented, adaptable, dependable, and having a strong work ethic
  • Working on their feet for several hours at a time
  • Communicating effectively with guests and Team Members
  • Adhering to Chick-fil-A rules and dress code at all times
Requirements and Qualifications

To succeed in this role, you'll need:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multitask
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry heavy items on a regular basis
  • Have the ability to stand for long periods of time


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