Medical Office Coordinator

6 days ago


Cape Girardeau, Missouri, United States American Family Care Cape Girardeau Full time
Job Title:

Medical Receptionist

">Estimated Salary:

$45,000 - $55,000 per year

Company Overview:

American Family Care (AFC) is one of the largest urgent care companies in the U.S., providing services seven days a week on a walk-in basis. Our state-of-the-art clinic focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.

Job Summary:

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at American Family Care Cape Girardeau. The ideal candidate will be responsible for accurately checking patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.

Responsibilities:
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
Qualifications:

To be successful in this role, you should have a High School graduate or equivalent, previous medical clerical experience preferred, basic computer knowledge, accuracy and detail orientation, positive customer service skills, well-groomed appearance, and clear and articulate phone mannerisms.



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