Customer Service Team Lead

1 month ago


Menasha, Wisconsin, United States Festival Foods Grocery Store Full time
Job Title: Part Time Guest Service Representative

Festival Foods Grocery Store is seeking a Part Time Guest Service Representative to join our team

Key Responsibilities:
  • Lead and Motivate Team Members: Foster a positive and productive work environment by leading and motivating Guest Service team members to uphold Festival culture and provide exceptional guest service.
  • Supervise Guest Service Associates: Supervise and support Guest Service associates, including Service Desk, Cashiers, Baggers, and Cart Runners, to ensure seamless guest experiences.
  • Implement Leadership Tools: Develop and implement leadership tools to evaluate and enhance the Guest Service experience, driving continuous improvement and excellence.

About Festival Foods: Festival Foods is a family-owned grocery store dedicated to providing exceptional customer service and a unique shopping experience. We're committed to making a positive impact in our communities and fostering a culture of teamwork and excellence.

What We Offer: As a Part Time Guest Service Representative, you'll enjoy a competitive hourly rate, opportunities for professional growth and development, and a dynamic work environment that values teamwork and customer satisfaction.



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