Customer Service Representative II

2 weeks ago


Rye, New Hampshire, United States Partners Bank Full time

As a valued member of the Partners Bank team, you will play a critical role in delivering exceptional customer service and building strong relationships with our clients.

We are seeking a highly motivated and experienced Customer Service Representative II to join our branch team. In this role, you will be responsible for providing top-notch customer service, processing transactions, and selling deposit and loan products to meet customers' needs.

The ideal candidate will have at least two years of experience in a teller or customer service environment, excellent communication and interpersonal skills, and a strong understanding of banking processes and policies.

In addition to your technical skills, you will possess a positive attitude, a willingness to learn, and a commitment to teamwork. If you are a results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to all clients, ensuring a positive and welcoming experience
  • Process a wide variety of transactions, including deposits, withdrawals, and loan applications
  • Sell deposit and loan products to meet customers' needs, utilizing needs-based sales techniques
  • Maintain accurate records and balance cash drawers
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Two or more years of experience in a teller or customer service environment
  • Excellent communication, interpersonal, and organizational skills
  • Strong understanding of banking processes, policies, and procedures
  • Able to work effectively in a fast-paced environment and adapt to changing circumstances

What We Offer:

  • A competitive salary of $55,000 per year, plus benefits and opportunities for professional growth
  • A dynamic and supportive work environment that values teamwork and collaboration
  • Ongoing training and development programs to enhance your skills and knowledge


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