Relationship Banker

3 days ago


Rye, New Hampshire, United States Partners Bank Full time
Customer Service Assistant II Job Description

We are seeking a highly skilled Customer Service Assistant II to join our team at Partners Bank. This role is ideal for individuals who possess excellent sales, service, and interpersonal skills.

About the Role:

  • The successful candidate will be responsible for selling and servicing all deposit and some consumer loan products, handling various customer inquiries and problem resolution, and processing a wide variety of transactions.
  • They will also be proficient in the use of various teller and customer service equipment and technology, and will utilize needs-based sales techniques to uncover opportunities and recommend appropriate products and services to meet customer needs.
  • This role requires strong organizational, technical, and computer skills, as well as the ability to adapt to change and effectively multi-task.

Job Requirements:

  • A minimum of two years of experience in a branch or call center environment, with a proven track record of success in sales and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of customers and colleagues.
  • Strong product knowledge and understanding of banking processes, policies, and procedures.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.

What We Offer:

  • A competitive salary of $45,000 - $65,000 per year, based on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • A dynamic and supportive work environment that values diversity, equity, and inclusion.

About Us:

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We are committed to providing exceptional service to our customers and delivering value to our shareholders.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application today. We look forward to hearing from you