Care Manager

4 weeks ago

Las Vegas, Nevada, United States Mindoula Health Full time
Job Title: Care Manager - Suicide Prevention Program

We are seeking a highly skilled Care Manager to join our team at Mindoula Health, specializing in the Suicide Prevention Program. This is a full-time position based in Nevada, requiring local travel up to 50% and residence in the state.

Key Responsibilities:

  • Provide initial outreach and engagement to members, as needed, and conduct regular follow-up sessions.
  • Develop and coordinate community resources, focusing on medical, behavioral, violence prevention, and social services.
  • Assess members for risk, make quick evaluations, and respond within the parameters of the member's safety plan, performing crisis intervention to ensure the safety of all members.
  • Assess various options for care, including benefits and community resources, to develop and update the service plan.
  • Guide and educate members in developing skills and strategies for managing problems and triggers, increasing relapse prevention and reducing the risk of young adult relapse.
  • Educate members about mental or physical illness, abuse, violence prevention, medication, and available community and social resources.
  • Facilitate the scheduling of appointments and follow-up services, as well as provider appointments for assessments or face-to-face visits in the community, as needed.
  • Act as a liaison and member advocate between the member/family, physician, and facilities/agencies.
  • Remind members of upcoming appointments and/or missed appointments, as needed.
  • Interact continuously with members, family, physician(s), and other providers, utilizing clinical knowledge and expertise to lower over-utilization of unnecessary resources.
  • Report critical incidents and information regarding the quality of care issues.
  • Prepare and maintain all required records, reports, paperwork, and member's diagnostic records, maintaining the confidentiality of members at all times.
  • Use clear and accurate communication skills (both verbal and written) to facilitate communication with the member, with staff, and the treatment team, producing high-quality documentation that enables the member to receive the best treatment possible.
  • Maintain accurate records of all case management activities.
  • Accurately complete all case notes in a professional, timely manner.

Requirements:

  • Bachelor's degree in psychology, social work, or another applicable behavioral health discipline from an accredited college or university is required.
  • Master's degree preferred.
  • Two (2) or more years of related experience.
  • Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, interpersonal violence, and social issues.
  • Experience working with at-risk adolescents and young adults is preferred.
  • Crisis Intervention Training / Crisis Training.

What We Offer:

  • Comprehensive Benefits Package includes medical, dental, and vision insurance, supplemental life insurance, short-term and long-term insurance, 401k with a company match, 3 weeks paid vacation each year, 4 mental wellness days, and 11 holidays.
  • Parental Leave: 8 weeks of paid parental leave.
  • Personal Development Program: $500 credit reimbursement per calendar year.

Join our team at Mindoula Health and be part of the solution.

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