Care Manager

1 month ago


Las Vegas, Nevada, United States IQVIA INC (US10) Full time
Care Manager Job Summary

We are seeking a highly skilled Care Manager to join our team at IQVIA INC (US10). As a Care Manager, you will play a critical role in ensuring that patients receive the best possible care and support.

Key Responsibilities:
  • Perform outbound calls to obtain accurate information and document patient data
  • Answer inbound calls and provide pharmacy-related services to customers
  • Maintain professionalism in all communication methods while providing efficient, courteous, and friendly service
  • Contact insurance companies for benefit investigation and coverage eligibility
  • Provide prior authorizations and appeals support
  • Assist patients with enrollment in copay assistance programs
Requirements:
  • High School Diploma or equivalent, some college preferred
  • Minimum one year experience in medical billing, insurance verification, or similar related medical office experience
  • Previous data entry experience and ability to type 30wpm+
  • Able to demonstrate high attention to detail in work
  • Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications
  • Advanced ability/knowledge of all Microsoft Suite programs and soft phone systems
  • Exceptional communication skills, both written and verbal
Preferred Qualifications:
  • Previous experience in Patient Support Services (Hub)
  • Previous Customer Service experience in the healthcare field
  • Bilingual

We offer a competitive salary of $22.00 per hour and a range of benefits. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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