IT Service Design Leader
6 days ago
In this exciting opportunity, you will play a pivotal role in designing and delivering cutting-edge IT service solutions to multinational clients. With a strong background in solutioning architecture and design, you will work closely with sales teams to develop innovative solutions that meet customer needs and drive business growth.
Key responsibilities include:
- Solutioning architecture and design to support sales teams in developing winning strategies.
- Developing and documenting cost-efficient IT service designs, technical, operational, and commercial.
- Leading pre-sales pursuit teams and delegating subject matter experts to manage service design processes.
What you'll be doing
As a senior member of our team, you will be responsible for presenting and negotiating Services Solution Designs, steering commercial negotiations, and ensuring overall consistency of services solution designs. Additionally, you will be accountable for quality enhancements of service & solution design including customer-facing collateral and supporting transition & transformation during service delivery initiation and handover to service management after contract closure.
What you have
To succeed in this role, you will need a Bachelor's degree in computer science or related field and at least 7 years' experience in IT Services, with a minimum of 4 years as a Solution Manager. You should have expertise in project management, risk management, and change management, as well as knowledge of IT and industry standards such as ITIL, IT4IT, and COBIT.
What you can expect
At Computacenter, we offer competitive compensation plans, long-term career opportunities, and attractive benefit plans to contribute to your good health, future financial security, and peace of mind. As a leading independent technology partner, we help our world-renowned customers source, transform, and manage their IT infrastructure.
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