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Food Quality and Restaurant Experience Specialist

2 months ago

Oklahoma City, Oklahoma, United States Ecolab Full time
About the Role

Ecolab is seeking a highly skilled Food Quality and Restaurant Experience Specialist to join its EcoSure division, a leading provider of brand protection programs. As a key member of our team, you will play a critical role in driving operational excellence and helping our clients grow their business.

Key Responsibilities
  • Conduct comprehensive brand protection visits at client locations, utilizing a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests.
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
  • Partner with other EcoSure and Ecolab teams to solve client challenges.
  • Complete a budgeted number of visits each week, delivering an exceptional client experience.
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions.
Requirements
  • High school diploma and 2 years of hospitality industry-related experience.
  • Position requires a current and valid Driver's License.
  • No Immigration Sponsorship available.
Preferred Qualifications
  • Bachelor's degree in culinary, hospitality, or business field.
  • Multilingual (Spanish & French preferred).
  • High-level customer service and advanced consultative skills.
  • Ability to work well under pressure, juggle tasks, and work efficiently against deadlines.
  • Strong planning and organizational skills and high attention to detail.
  • Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills.
About Ecolab

Ecolab is a leading global provider of solutions and services for the foodservice, hospitality, and healthcare industries. Our EcoSure division partners with global brands to create an end-to-end brand protection strategy, utilizing a collaborative approach to assessments, coaching, and industry best practices.