Customer Service Representative

2 weeks ago


Hixson, Tennessee, United States John Gravellese - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with John Gravellese - State Farm Agent, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to establish and maintain strong relationships with our clients, providing prompt and accurate service to meet their insurance needs. You will be the face of our company, and your excellent communication skills will be essential in resolving customer inquiries and concerns. If you are a motivated and customer-focused individual with a passion for helping others, this could be the perfect opportunity for you to grow your career in the insurance industry.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Establish and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
  • Work collaboratively with the team to achieve sales and customer service goals.
  • Stay up-to-date with product knowledge and regulatory requirements to provide accurate information to customers.


Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).


If you are a motivated and customer-focused individual with a passion for helping others, please submit your application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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