Shift Manager

6 days ago


Reno, Nevada, United States Northern Nevada SNS, LLC Full time

Restaurant Operations Manager Job Summary:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Northern Nevada SNS, LLC. As a Restaurant Operations Manager, you will be responsible for leading shift teams and ensuring operational excellence in our restaurant.

Key Responsibilities:

  • Lead shift teams to achieve service, hospitality, accuracy, and speed standards
  • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence
  • Actively manage the shift to ensure service, hospitality, accuracy, and speed standards are achieved
  • Maintain strict compliance with health, safety, security standards and procedures and Federal and State laws
  • Demonstrate effective decision making and problem solving skills that support the company Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective, and Entrepreneurial Approach
  • Possess leadership and communication qualities to train, coach, and inspire associates to deliver exceptional service, food quality, and environment to the Guest

Requirements:

  • High School diploma or equivalent
  • Minimum two years' restaurant experience
  • Able to work weekends and different shifts
  • Passionate about customer service and restaurant cleanliness
  • Ability to learn, become proficient, and certified in all positions of the front and back of the house
  • Ability to read, write, perform mathematical calculations, and analyze data
  • Ability to lift 20-30lbs occasionally
  • Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service
  • Motivate all Associates to deliver great hospitality toward all guests and other associates

Benefits:

  • Competitive wages
  • Two (2) weeks' vacation
  • Opportunity for Quarterly Bonus: Program tied to specific goals

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