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Veteran Support Coordinator

2 months ago

Lancaster, Ohio, United States Lutheran Social Services of Central Ohio Full time
Position Overview

Veteran Support Coordinator - SSVF

Full Time | Day Shift

**Compensation starting at $21.20/hour; commensurate with experience**

Lutheran Social Services of Central Ohio is actively looking for a Veteran Support Coordinator - SSVF to join our dedicated team. This role is essential in providing comprehensive support to individuals experiencing homelessness, particularly veterans, ensuring they receive the necessary resources and assistance.

The ideal candidate will embody Our Mission: Creating a better world by serving people in need.

Key Responsibilities:

  • Collaborate with local and governmental organizations (social services, shelters, faith-based groups, correctional facilities, VA programs, legal aid, etc.) to identify very low-income veteran families facing housing instability.
  • Utilize appropriate assessment tools to evaluate the eligibility of identified families, prioritizing those in urgent need and considering alternative interventions that may better suit their circumstances.
  • Conduct intake assessments for new participants, including comprehensive needs evaluations and health screenings.
  • Guide ineligible families towards alternative community resources and VA support services.
  • Engage with clients to create and execute personalized, action-oriented goal plans focused on achieving housing stability, utilizing the Critical Time Intervention (CTI) model.
  • Establish planning frameworks that reflect client strengths, responsibilities, and actionable steps to support goal attainment.
  • Provide financial planning assistance to promote housing retention.
  • Coordinate with VA services, veteran programs, and community resources to aid clients in securing income, employment, and other essential supports.
  • Connect clients with internal resources for financial assistance, including direct payments to landlords.
  • Refer clients to partner organizations and community resources that align with their immediate and long-term objectives.
  • Work closely with all staff members to deliver integrated services and facilitate access to benefits for clients.
  • Research and compile information on available community resources, fostering relationships to ensure ongoing support for clients.
  • Maintain accurate and detailed case notes, ensuring timely submission of reports and documentation of all client interactions.
  • Participate actively in weekly case reviews, collaborating with colleagues to achieve positive outcomes for clients.
  • Support clients in maintaining ongoing relationships with community resources, family, and friends.
  • Complete Critical Time Intervention training successfully.
  • Contribute to a safe and supportive environment by adhering to the organization's Code of Ethics and Confidentiality Agreements.
  • Assist in crisis intervention and de-escalation by demonstrating professional problem-solving skills for clients and colleagues.

Qualifications:

  • A four-year degree in Social Work or a related field, or equivalent experience is required.
  • Licensed Social Worker (LSW) is strongly preferred.
  • Previous experience working with homeless populations is preferred.
  • A valid driver's license and access to reliable, insured transportation are required.

Why Join Lutheran Social Services?

As one of the largest non-profit organizations in Central Ohio, we value our employees and are committed to fostering a fulfilling career dedicated to serving others.

Employee Benefits:

  • Comprehensive health insurance with multiple plan options.
  • Tuition reimbursement program.
  • 403(b) retirement plan with employer matching contributions.
  • Dental and vision insurance.
  • Flexible spending accounts for medical and childcare expenses.
  • Health savings account.
  • Generous paid time off and 12 paid holidays.
  • Opportunity to positively impact individuals and the community.

About Us:

Lutheran Social Services of Central Ohio is dedicated to putting our Mission of Service into action. We serve thousands of individuals across 27 Ohio counties, addressing critical societal issues such as food, shelter, safety, and healing. Our services include food pantries, housing support through shelters, domestic violence services, senior living, and healthcare, all aimed at uplifting families and strengthening communities.


Lutheran Social Services of Central Ohio is an equal opportunity employer.