Residential Pest Control Customer Advocate
3 weeks ago
Job Summary: We are seeking a skilled customer service representative to join our residential pest control team at PestCo LLC. As a residential pest control customer advocate, you will be responsible for providing exceptional service to our residential customers and promoting excellent customer service throughout your interactions with them.
Duties and Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner.
- Maintain accurate records of customer interactions and resolve customer complaints in a fair and efficient manner.
- Develop and implement effective solutions to customer pest control needs and promote our company's products and services.
- Collaborate with other team members to ensure seamless customer experiences and achieve customer satisfaction.
Requirements:
- A high school diploma or equivalent.
- At least 2 years' experience as a customer service representative in a similar industry is required.
- Pest control customer service experience is highly preferred.
- Excellent communication and problem-solving skills.
About Us: PestCo LLC is a leading provider of residential pest control services with a strong commitment to customer satisfaction. We offer a comprehensive benefit package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.
Estimated Salary: $45,000 - $65,000 per year, based on experience and location.
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