Residential Pest Control Customer Advocate

3 weeks ago


Eatontown, New Jersey, United States PestCo LLC Full time

Job Summary: We are seeking a skilled customer service representative to join our residential pest control team at PestCo LLC. As a residential pest control customer advocate, you will be responsible for providing exceptional service to our residential customers and promoting excellent customer service throughout your interactions with them.

Duties and Responsibilities:

  1. Answer incoming calls and respond to customer inquiries in a professional and timely manner.
  2. Maintain accurate records of customer interactions and resolve customer complaints in a fair and efficient manner.
  3. Develop and implement effective solutions to customer pest control needs and promote our company's products and services.
  4. Collaborate with other team members to ensure seamless customer experiences and achieve customer satisfaction.

Requirements:

  • A high school diploma or equivalent.
  • At least 2 years' experience as a customer service representative in a similar industry is required.
  • Pest control customer service experience is highly preferred.
  • Excellent communication and problem-solving skills.

About Us: PestCo LLC is a leading provider of residential pest control services with a strong commitment to customer satisfaction. We offer a comprehensive benefit package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

Estimated Salary: $45,000 - $65,000 per year, based on experience and location.



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