Customer Service Liaison and Relationship Manager
3 weeks ago
**Job Summary:**
We are looking for a skilled Customer Service Liaison and Relationship Manager to join our State Farm team.
This role involves using a customer-focused, needs-based review process to educate customers about insurance options, establishing customer relationships, and following up with customers as needed.
**Estimated Salary:** $55,000 - $70,000 per year, depending on experience.
**Key Responsibilities:**
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Establish customer relationships and follow up with customers, as needed
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
**Requirements:**
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Bilingual Spanish preferred
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