Safe House Services Coordinator

6 days ago


Chattanooga, Tennessee, United States Her Song Full time

About Us

Her Song is a leading nonprofit organization dedicated to serving survivors of human trafficking. We provide a comprehensive range of services, including residential programs, case management, and advocacy.

Compensation: $52,000 - $62,000 per year

Job Summary

We are seeking a highly skilled and compassionate Residential Coach to join our team. The Residential Coach will work closely with clients to provide direct services in a safe house setting, focusing on daily routines, life-skills training, and case management scheduling.

Main Responsibilities:

  • Promote a healthy and safe living environment for residents
  • Support clients in managing their daily schedule and addressing individual needs
  • Facilitate access to service providers, legal, and healthcare services
  • Implement onboarding and learning program guidelines
  • Provide daily transportation to the Learning Center and other errands related to programming
  • Assess and respond to resident crises and conflicts in a trauma-informed manner
  • Document client incidents and requests according to Her Song's procedures
  • Manage emergencies according to Her Song's emergency protocol
  • Collaborate with colleagues to develop policies and procedures
  • Perform administrative tasks related to documentation, scheduling, and reporting

Essential Qualifications:

  • At least 1 year of experience working with survivors of human trafficking or in a related field
  • Strong communication and organizational skills
  • Ability to work independently and as part of a team
  • Proficient in using technology to support client care

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