Backroom Associate

2 weeks ago


Fort Lauderdale, Florida, United States HomeGoods Full time
{"title": "Customer Experience Specialist", "subtitle": "Join Our Team", "content": "

At HomeGoods, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in creating a welcoming and engaging environment for our customers.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support the sales floor team in maintaining a clean and organized store environment, adhering to visual merchandising standards.
  • Process customer transactions accurately and efficiently, handling returns and exchanges with a smile.
  • Participate in store recovery efforts, ensuring a seamless shopping experience for our customers.
  • Collaborate with colleagues to achieve sales goals and drive business results.

What We're Looking For:

  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
  • Able to work a flexible schedule, including evenings and weekends, to support business needs.
  • Strong organizational and time management skills, with attention to detail and a focus on quality.
  • Ability to lift heavy objects, with or without reasonable accommodation.

Benefits include:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

At HomeGoods, we're committed to creating a diverse and inclusive work environment that values and respects our associates. We're an equal opportunity employer, and we welcome applications from qualified candidates who share our values and passion for delivering exceptional customer experiences.", "requirements": "

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
", "benefits": "
  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
", "pay": "$12.00 to $12.50 per hour"}
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