General Manager, Operations

1 week ago


Oceanside, California, United States MV Transportation Full time
Job Summary

MV Transportation is seeking a highly skilled General Manager, Performance to oversee the daily operations of our transportation contract. As a key member of our team, you will be responsible for ensuring compliance with contracting agency policies and company procedures.

Key Responsibilities
  • Manage customer relations through direct contact and outreach programs.
  • Identify, select, train, and mentor location staff.
  • Effectively communicate with location staff and support team members.
  • Oversee vehicle maintenance plans and ensure fleet availability to meet service requirements.
  • Develop and implement safety and training programs to ensure compliance with company, contract, and regulatory requirements.
  • Manage location financial metrics, report exceptions, and develop action plans to meet financial, safety, and operational expectations.
  • Implement, promote, and adhere to company policies and procedures.
  • Interact with the bridges committee to effectuate positive changes to policies, procedures, and programs.
  • Provide insight and information to support location contract renewals.
Requirements
  • College degree or equivalent business management experience.
  • Management experience required.
  • Minimum of 5 years of comprehensive experience in operations management and 7 years of management or supervisory experience in a paratransit environment with knowledge of Trapeze scheduling software.
  • Labor/union(s) negotiations/expenses expertise.
  • MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.
Equal Employment Opportunity

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.


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