Client Relations Manager
2 weeks ago
Essential Qualifications:
- Bachelor's Degree in a relevant field
- 15+ years of applicable experience in customer service or hospitality
- Proven track record in client relations and service excellence
- Outstanding verbal and written communication abilities
- Meticulous documentation and management of client information
- Exceptional organizational capabilities, multitasking proficiency, and a keen eye for detail
Preferred Qualifications:
- Experience in engaging with affluent clientele
- Background in travel planning and coordination
- Knowledge of international travel protocols
- Experience in document review and quality assurance
Daily Responsibilities:
Insight Global is seeking a Reservations Manager to enhance the operations of a prestigious travel organization. The Reservations Manager will primarily engage with high-net-worth individuals, many of whom are repeat clients, necessitating extensive experience in customer interaction. This role involves collaborating with clients to determine their travel preferences, addressing inquiries regarding package specifics and availability, fostering strong relationships, and managing all ongoing communications related to their travel arrangements. The Reservations Manager will be part of a dedicated team of four other professionals in a collaborative environment.
Compensation: $80,000 to $90,000 annually plus a performance-based bonus of 5-10%
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Client Relations Manager
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Chapel Hill, North Carolina, United States Insight Global Full timeEssential Qualifications:Bachelor's Degree in a relevant fieldOver 15 years of applicable experience in customer serviceProven track record in client relationsExceptional verbal and written communication abilitiesThorough documentation and management of critical informationOutstanding organizational capabilities, adept at multitasking, and meticulous...
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Client Relations Manager
2 weeks ago
Chapel Hill, North Carolina, United States Insight Global Full timeEssential Qualifications:Bachelor's Degree in a relevant fieldOver 15 years of pertinent professional experienceExtensive background in client and customer serviceExceptional verbal and written communication abilitiesProficient in meticulous documentation and management of critical informationStrong organizational capabilities, adept at multitasking, and a...
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