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Facility Solutions Leader

2 months ago

Marquand, Missouri, United States Aramark Full time
Job Overview

The Environmental Services Operations Manager is responsible for developing and implementing facility solutions that meet client expectations. This role will lead the operations of facility accounts by ensuring areas of responsibility meet objectives.

Key Responsibilities
  • Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers.
  • Reward and recognize employees for their contributions.
  • Identify and engage top talent and develop team members to their fullest potential within the organization.
  • Plan and lead team management meetings to ensure effective communication and collaboration.
  • Ensure safety and sanitation standards in all operations.
  • Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
  • Identify client needs and communicate operational progress.
  • Deliver and model exceptional customer service as the foundation for delivering excellent customer service.
  • Assist with planning and information as the standard selling model (STAR) is applied with client interactions.
  • Facilitate and support new business and retention activities.
  • Build revenue and manage budget, including cost controls with regard to labor, supply, and inventory.
  • Ensure the completion and maintenance of profit and loss statements.
  • Oversight and responsibility to deliver client and company financial targets.
  • Embrace all Aramark processes and systems, eliminating custom/manual reports.
  • Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
  • Create value through efficient operations, appropriate cost controls, and profit management.
Requirements
  • Requires at least 3 years' experience and up to 2 years in a management role.
  • Requires a bachelor's degree or equivalent experience.
Physical Demands

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).