Customer Service Representative

1 week ago


Hickory, United States Zips Car Wash Full time

We are seeking a highly motivated and customer-focused Lead Customer Service Associate to join our team at Zips Car Wash located in Hickory, NC.

Compensation

The successful candidate will be rewarded with a competitive hourly pay rate of $13.50, plus bonus and commission pay for outstanding performance.

About the Role

As a Lead Customer Service Associate, you will be responsible for creating a positive and welcoming atmosphere for our customers. You will engage with guests, sell and promote our Unlimited Wash Club, and strive for customer satisfaction by ensuring a thorough and enjoyable wash experience.

You will also be responsible for maintaining the site, performing opening and closing duties, and adhering to all safety protocols.

Requirements

To be successful in this role, you must have a positive attitude, excellent communication skills, and the ability to work flexible hours, including weekends and holidays.

Previous car wash industry experience and leadership experience are preferred but not required.

Benefits

In addition to competitive compensation, we offer daily pay, tuition reimbursement, and free car washes. Explore your career path, gain valuable experience, and take control of your earning potential by joining our energetic and positive team dedicated to excellence and lifting each other up.



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